FREE SHIPPING FOR ORDERS OVER $100 

Freez

Returns & Shipping Policy

We endeavor to ship out your order as soon as we can, however due to the current Covid19 circumstances there are delays through the entire country, please appreciate couriers are working as hard as they can to deliver you parcels

All items are sent via courier service and we will provide you with tracking details at time of shipment.


Returns: We accept returns up to 7 days from the date you receive for STORE CREDIT ONLY 

Returns Policy

Returns Policy

To all our wonderful customers, thank you for shopping with us. Should for any reason you not be happy with your purchase, we happily offer a full store credit within 7 days from the date your order was received. Store credits are valid for 12 months from date of issue and may be used on any purchase with the exception of any gift vouchers. We will provide a full credit within 7 working days of receiving your item(s), so long as the returned item is in re-sellable condition, including its full packaging and is not listed in our exclusions. See below for our exclusions. You can alternatively return item(s) for a credit or exchange at our store.




DAMAGED OR FAULTY GOODS:
Sometimes unforeseen faults can happen, and we apologize for the inconvenience. We encourage you to email lovelabelsb@gmail.com with your order number and fault in the instance that you receive a faulty item, your item has been damaged or the goods you have received are incorrect. We will arrange for the item to be replaced and/or refunded. Consumer Guarantees Act. We will cover the cost to return your order to us and return a replacement back to you free of charge.

RECEIVED THE WRONG ITEM:

Occasionally we may get it wrong. We apologise for the inconvenience. Please email lovelabelsb@gmail.com with your order number and incorrect item.

RETURN EXCLUSIONS:

Any item that was purchased from our Sale or Final Clearance Sale
Combo deals that are not returned as part of the full combo outfit
Shoes without boxes
Any item of clothing or footwear that has been worn
Any item of clothing that has had its tags removed
Any underwear, swimwear or lingerie item
Custom made or altered fashion
Pierced jewellery
Cosmetics

Any Gift Card or Voucher

At Love Labels we reserves the right not to accept the return of a faulty product where we inspect the product and can reasonably assess that the fault is as a result of:Damage caused by neglect or misuse (for example, treatment inconsistent with the product's care instructions or Wash Guide); or
Usual wear and tear following use of the product.
Returns Policy





  • Gypsy Top
    100% Rayon Bell Sleeve Blue | Beige | Purple | Pink Flowing Style Optional On Or Off Shoulder Paisley Floral Print Pleats Across Top Size Guide : S /8-10 | M/12 | L/14 | XL/16 | XXL/18 Stretchy Ruching Across Shoulders SKU: 1856BLUE ADDITIONAL DETAILS (IF AVAILABLE) Model Anna Wears Size S Model Maddie Wears Size XL S | Bust 122cm | Length 59cm | Waist 134cm XL | Bust 132cm | Length 66cm | Waist 146cm
    NZ$ 55.00
    Out Of Stock
  • Navy Pocket Dress
    Famous for its comfort & versatility our Pocket Dress is designed to be very loose fitting on the top then cocoons down and narrows at the bottom which gives it the flattering look. Measurements for each size are below and we find everyone tends to go down a size from what they normally wear, the hem can sometimes be a little tight to shimmy over the bust, hips and bottom but once you get it on you'll love the fit and the hem will soften with time. Ladies who are size 8 to 10 tend to find this dress a little big but for those that love it they wear it with a belt.
    NZ$ 79.00
    Out Of Stock
  • Peacock black Frill Dress
    Rayon, v neck with a frill sleeve
    NZ$ 79.00
  • Pink Peacock Pocket Dress
    Famous for its comfort & versatility our Pocket Dress is designed to be very loose fitting on the top then cocoons down and narrows at the bottom which gives it the flattering look. Measurements for each size are below and we find everyone tends to go down a size from what they normally wear, the hem can sometimes be a little tight to shimmy over the bust, hips and bottom but once you get it on you'll love the fit and the hem will soften with time. Ladies who are size 8 to 10 tend to find this dress a little big but for those that love it they wear it with a belt.
    NZ$ 79.00
    Out Of Stock
  • Pirate Shirt
    100% Rayon Button On Sleeve To Roll Up Deep V Neck Dipped Back Hem Mandarin Collar Size Guide : S /8-10 | M/12 | L/14 | XL/16 | XXL/18 Straight Long Sleeve White With Pink & Charcoal Leopard Print SKU: 1857PINK/LEOPARD ADDITIONAL DETAILS (IF AVAILABLE) Model Anna Wears Size S Model Maddie Wears Size XL S | Bust 106cm | Length 74cm | Waist 112cm XL | Bust 122cm | Length 77cm | Waist 126cm
    NZ$ 55.00
    Out Of Stock
  • Pocket Dress TEAL
    Rayon, V neck with pockets
    NZ$ 79.00
  • Pocket Jumpsuit
    95% rayon 5% Spandex
    NZ$ 79.00
  • Tie Top
    100% Rayon Band At Bottom With Side Tie Beige | Black | Brown | Leopard Print Half Sleeve With a Cuff Keyhole At The Back Relaxed & Flattering Body Shape Round Neckline With Binding Size Guide : S /8-10 | M/12 | L/14 | XL/16 | XXL/18 SKU: 1855CREAM/LEOPARD ADDITIONAL DETAILS (IF AVAILABLE) Model Anna Wears Size S Model Maddie Wears Size XL S | Bust 120cm | Hip 102cm | Length 59cm | Waist 110cm XL | Bust 134cm | Hip 118cm | Length 64cm | Waist 126cm
    NZ$ 69.00