FREE SHIPPING FOR ORDERS OVER $100 

Emily Rose Designs

Returns & Shipping Policy

We endeavor to ship out your order as soon as we can, however due to the current Covid19 circumstances there are delays through the entire country, please appreciate couriers are working as hard as they can to deliver you parcels

All items are sent via courier service and we will provide you with tracking details at time of shipment.


Returns: We accept returns up to 7 days from the date you receive for STORE CREDIT ONLY 

Returns Policy

Returns Policy

To all our wonderful customers, thank you for shopping with us. Should for any reason you not be happy with your purchase, we happily offer a full store credit within 7 days from the date your order was received. Store credits are valid for 12 months from date of issue and may be used on any purchase with the exception of any gift vouchers. We will provide a full credit within 7 working days of receiving your item(s), so long as the returned item is in re-sellable condition, including its full packaging and is not listed in our exclusions. See below for our exclusions.You can alternatively return item(s) for a credit or exchange at our store.




DAMAGED OR FAULTY GOODS:
Sometimes unforeseen faults can happen, and we apologize for the inconvenience. We encourage you to email lovelabelsb@gmail.com with your order number and fault in the instance that you receive a faulty item, your item has been damaged or the goods you have received are incorrect. We will arrange for the item to be replaced and/or refunded. Consumer Guarantees Act. We will cover the cost to return your order to us and return a replacement back to you free of charge.

RECEIVED THE WRONG ITEM:

Occasionally we may get it wrong. We apologise for the inconvenience. Please email lovelabelsb@gmail.com with your order number and incorrect item.

RETURN EXCLUSIONS:

Any item that was purchased from our Sale or Final Clearance Sale
Combo deals that are not returned as part of the full combo outfit
Shoes without boxes
Any item of clothing or footwear that has been worn
Any item of clothing that has had its tags removed
Any underwear, swimwear or lingerie item
Custom made or altered fashion
Pierced jewellery
Cosmetics

Any Gift Card or Voucher

At Love Labels we reserves the right not to accept the return of a faulty product where we inspect the product and can reasonably assess that the fault is as a result of:Damage caused by neglect or misuse (for example, treatment inconsistent with the product's care instructions or Wash Guide); or
Usual wear and tear following use of the product.
Returns Policy





  • Ashlyn Dress
    A beautiful but simple black dress with a tie waist and floral ruffle sleeves. floral side pockets/neckline and edging at the bottom of the dress . A great dress that can be dressed up or a great casual dress. made from 95%cotton 5% spandex our model is a size 12 wearing the size 12 True to size so suggest purchasing your normal size please see attached size chart for measurements
    NZ$ 79.00
    Out Of Stock
  • Aurora Skirt
    The most stunning skirt you will ever if you like to stand out this skirt is for you !!!!!! shes got a black waist band, pockets and the most stunning hot pink body with stunning floral with colours of turquoise purple and white great fit. Size of Skirt: 8 - Length: 48cm - Waistband: 35.5cm 10 - Length: 49cm - Waistband: 37.5cm 12 - Length: 50cm - Waistband: 39.5cm 14 - Length: 51cm - Waistband: 41.5cm 16 - Length: 52cm - Waistband: 43.5cm 8 - Length: 53cm - Waistband: 44.5cm
    NZ$ 69.00
  • Dixie Tee
    our new dixie tee is a v neck tee she's got a beautiful black and white stripe front and back with solid black sleeves with floral edging at the bottom of the sleeve the perfect tee that compliments our new aurora skirt perfectly , great tee to wear with a pair of jeans on colder days relaxed fit no need to size up same sizing as the olivia top Size On Top: 8 - Front Length: 65cm - Chest: 47cm - Waist: 49cm - Short Sleeve: 21cm 10 - Front Length: 67cm - Chest: 49.5cm - Waist: 51.5cm - Short Sleeve: 22cm 12 - Front Length: 69cm - Chest: 52cm - Waist: 54cm - Short Sleeve: 22.5cm 14 - Front Length: 71cm - Chest: 54.5cm - Waist: 56.5cm - Short Sleeve: 23cm 16 - Front Length: 73cm - Chest: 57cm - Waist: 59cm - Short Sleeve: 23.5cm 18 - Front Length: 75cm - Chest: 61cm - Waist: 63.5cm - Short Sleeve: 24cm
    NZ$ 59.00
  • Harper Stripe Floral
    The Harper dress is just stunning ,with our stunning bright floral on the sleeves and back with a black and white stripe front and a black neckband front 95%cotton 5% spandex floral 95%polyester 5% spandex the floral placement will vary on each dress
    NZ$ 79.00
  • Naomi
    NZ$ 79.00
  • Noelle
    NZ$ 79.00
  • Be Kind Tee
    NZ$ 69.00
  • Florence Skirt
    NZ$ 69.00