FREE SHIPPING FOR ORDERS OVER $100 

Charlo Autumn 2020

Returns & Shipping Policy

We endeavor to ship out your order as soon as we can, however due to the current Covid19 circumstances there are delays through the entire country, please appreciate couriers are working as hard as they can to deliver you parcels

All items are sent via courier service and we will provide you with tracking details at time of shipment.


Returns: We accept returns up to 7 days from the date you receive for STORE CREDIT ONLY 

Returns Policy

Returns Policy

To all our wonderful customers, thank you for shopping with us. Should for any reason you not be happy with your purchase, we happily offer a full store credit within 7 days from the date your order was received. Store credits are valid for 12 months from date of issue and may be used on any purchase with the exception of any gift vouchers. We will provide a full credit within 7 working days of receiving your item(s), so long as the returned item is in re-sellable condition, including its full packaging and is not listed in our exclusions. See below for our exclusions.You can alternatively return item(s) for a credit or exchange at our store.




DAMAGED OR FAULTY GOODS:
Sometimes unforeseen faults can happen, and we apologize for the inconvenience. We encourage you to email lovelabelsb@gmail.com with your order number and fault in the instance that you receive a faulty item, your item has been damaged or the goods you have received are incorrect. We will arrange for the item to be replaced and/or refunded. Consumer Guarantees Act. We will cover the cost to return your order to us and return a replacement back to you free of charge.

RECEIVED THE WRONG ITEM:

Occasionally we may get it wrong. We apologise for the inconvenience. Please email lovelabelsb@gmail.com with your order number and incorrect item.

RETURN EXCLUSIONS:

Any item that was purchased from our Sale or Final Clearance Sale
Combo deals that are not returned as part of the full combo outfit
Shoes without boxes
Any item of clothing or footwear that has been worn
Any item of clothing that has had its tags removed
Any underwear, swimwear or lingerie item
Custom made or altered fashion
Pierced jewellery
Cosmetics

Any Gift Card or Voucher

At Love Labels we reserves the right not to accept the return of a faulty product where we inspect the product and can reasonably assess that the fault is as a result of:Damage caused by neglect or misuse (for example, treatment inconsistent with the product's care instructions or Wash Guide); or
Usual wear and tear following use of the product.
Returns Policy





Pre Order For Charlo 2020
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  • Alice Reversible
    Versatile and easy to wear floral printed cardi that can be reversed out to a stripe. Long sleeves with a contrast cuff. Garment is reversible.
    NZ$ 179.00
    Out Of Stock
  • Annie Reversible Cardi
    Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible. Versatile and easy to wear cardi. Sleeves are batwing shaped with a contrast cuff. Garment is reversible.
    NZ$ 179.00
    NZ$ 116.35
    Out Of Stock
  • Ashley Tunic
    Dainty floral printed chiffon fabric. Hem and sleeve cuffs are in a contrast waffle knit.
    NZ$ 149.00
    NZ$ 96.85
    Out Of Stock
  • Carina Top
    Black top with hem band detail. Long sleeves in animal print and elastic cuff. Neck band is in a black rib.
    NZ$ 139.00
    NZ$ 90.35
    Out Of Stock
  • Freya Knit
    Knit Base with Chiffon Batwing Sleeves
    NZ$ 159.00
    NZ$ 103.35
    Out Of Stock
  • Hannah Reversible
    Versatile and easy to wear floral cardi. Sleeves have a black cuff and cardi can be reversed out to black body with floral cuff.
    NZ$ 179.00
    NZ$ 116.35
    Out Of Stock
  • Kimmy Top
    Double layer top. Underlayer is in a stretchy floral print and the outer layer is in a solid navy chiffon. Outer layer is drapey and oversized.
    NZ$ 149.00
    NZ$ 96.85
    Out Of Stock
  • Lucy Meow LONG
    NZ$ 109.00
    NZ$ 70.85
  • Marley Top
    Batwing top with waffle knit cuffs and front hem band. Front body is lined under sheer printed chiffon front panel. Back hem is curved.
    NZ$ 139.00
    NZ$ 90.35
    Out Of Stock
  • Morgan Skirt BLACK
    NZ$ 129.00
    NZ$ 83.85
    Out Of Stock
  • Phoebe Top
    Woven animal printed top with solid black ruffle panels at sleeves.
    NZ$ 139.00
    NZ$ 90.35
    Out Of Stock
  • Solana Dress
    Stretchy dress with back body and sleeves printed all over. Front body has a placement print across the chest. Striped rib at neck and sleeve cuffs.
    NZ$ 169.00
    NZ$ 109.85
  • Sorby Frill Top BLACK
    Floral printed sweater with black chiffon ruffles at front forming a "V" design. Back body has a "ST LUXE" printed tape with x3 eyelets through the centre. Neck band is solid black rib and hem / cuff bands in a black / pink striped ribbing.
    NZ$ 159.00
    NZ$ 103.35
    Out Of Stock
  • Tony Dress
    Stretchy fabric in solid black for front and back body. Sleeves are in a floral print with striped rib. Hem is bound and neck has a solid black rib. Dress is lined in a stretchy light weight fabric through the body. Sleeves unlined.
    NZ$ 159.00
    NZ$ 103.35
  • Trixie Top
    Bright floral print on a dark stretchy fabric. Sleeves are in white chiffon. Neck / cuff and hem bands are all in a striped rib which matches back to the print.
    NZ$ 149.00
    NZ$ 96.85
    Out Of Stock